Refund policy

Return, Refund & Replacement Policy

At AYLMY Korean Beauty, we are committed to delivering premium-quality products and an excellent customer experience. Please read our Return, Refund & Replacement Policy carefully before placing an order.

Returns :- Due to hygiene, safety, and product integrity reasons, beauty, skincare, and personal care products cannot be returned once delivered. However, if you receive a damaged, defective, tampered, or incorrect product, you may be eligible for a replacement or refund subject to verification by our support team.

Replacement Policy :- If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery.

How to Request a Replacement :- Please share the following details with our support team:

  • Order Number / Order ID
  • Description of the issue
  • Clear photos or videos of the product
  • Photos of the outer packaging (if damaged)

Contact Information

Email: Aylmykoreanbeauty@gmail.com

WhatsApp: +91 9821727835

Customer Support: +91 9821727835

 

Replacement Process

1. Verification :- Our team will review the submitted information and review the issue.

3. Dispatch :- The replacement product will be shipped to your registered delivery address.

4. Return of Product (If Required) :- In certain cases, we may request the original product to be returned before dispatching a replacement. Our team will guide you through the process if applicable.

Refund Policy :- Refunds are applicable only in cases where:

  • A replacement is not available.
  • The product received is significantly damaged or defective.
  • An incorrect product has been delivered and replacement cannot be arranged.
  • The order is cancelled before dispatch.

Refund Processing Time :- Once approved, refunds are generally processed within 5–7 business days.

  • Prepaid orders will be refunded to the original payment method.
  • COD orders will be refunded via UPI or bank transfer.

Order Cancellation :- Orders can be cancelled only before dispatch. Once an order has been shipped, cancellation requests may not be accepted. To request a cancellation, please contact our support team immediately after placing the order.

Replacement or Refund :- To qualify for a replacement or refund:

  • The request must be raised within 3 days of delivery.
  • The product must remain unused and in its original packaging.
  • All labels, seals, and accessories must be intact.
  • Valid photo or video evidence must be provided.

Important Disclaimer :- Results from skincare and beauty products may vary from person to person depending on individual skin type, lifestyle, and usage. AYLMY does not guarantee identical results for every customer.

Need Help?

Our customer support team is always happy to assist you.

Email: Aylmykoreanbeauty@gmail.com

WhatsApp: +91 9821727835

Customer Support: +91 9821727835

 

 

Thank you for choosing AYLMY Beauty.

AYLMY Korean Beauty

✨ Every Princess Deserves To Glow ✨